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Thread: Marsh Tuning and Morfius Performance

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Posts: 61-70 of 329
2015-09-24 16:34:04
#61
@Isfahan, they have purportedly done similar work in the past.............Mark was very clear in stating "It could be done in 2 weeks"...........

No QC, no communication, no proper strategy planning, no work layout, no accountability. The list is endless.
2015-09-24 16:53:23
#62
Originally Posted by 92_sEnAtRa
Originally Posted by SR20GTi-R
I also disagree with the comment on the post "changing the community's view of Marsh Tuning".

I think it will open their eyes to the pieces of the transactions and the inner working pieces, but not the "view" of what the name represents.

What changes? People not coming to me for tuning? Not coming to me for advise? Won't happen.

I am here to help people, mainly friends in the community. This is not a money making thing, it's a moral thing. I could have easily washed my hands and moved forward having NO financial gains in the transaction, but I did not for multiple reasons.

Does not matter what "view" is perceived based on the input from others. Shawn is not happy and my focus is helping him get where he wants to be. We talked more in the last month than we have in the last year, I'm sure it will work itself out without the input of anyone else.

I have nothing but respect for you Chris, this is just me speaking openly.



Maybe is best to advice your entourage/fan girls to throttle back on trying to "defend" you, when in reality are making u look worse.
Just my 0.02 and I really hope both parties reach an agreement.


Omar


I don't need advice.

I also don't need to tell anyone anything. I don't even know who are the names behind some of the responses.

I'm here helping Shawn reach a goal, that's it. I don't owe anything to anyone nor do I care to go back and forth.
2015-09-24 18:16:29
#63
Ive not been on here in a while, but i really dont like seeing Shawn B, one of the og's i always remember, getting screwed. I really hope this gets fixed for you buddy, just all sorts of fucked up.
2015-09-24 18:21:19
#64
I guess alot of us came out of the bushes for this it seems. So HI GUYS! lol.
2015-09-24 18:34:42
#65
Should we instead focus on resolving the tune problem?

Both the fuel decel and general richness can be attributed to a faulty engine coolant temp sensor. Was the correct sensor used with the Nismotronic system? I'm talking about the 2-pin sensor, which vary greatly between VE-DE. Using the wrong sensor will cause you to either trick the ecu to believe its way too cold or way too hot.

The "Fuel cut ON" rpm table, along with the other fuel cut tables, are temperature dependant. It will trigger this cut at different rpms, depending on the engine coolant temperature.


There is also "ECT enrichment" If the ECT sensor is wrong, it will inject more fuel than it should.


Hmm..
2015-09-24 18:37:28
#66
shits deep in here..... sounds like a damn shame of a disappointing situation im sorry to hear your troubles shawn... lets all face it any excuse at this point is a bad one. I know jamie, he will get this right and not for a monetary gain but rather just cus hes a good guy. Ive been broken down and out so many times and he has always helped me out and i dont think he would have changed who hes been at his core to allow this to not get resolved. Jamie knows and trusts mark and thats good enough for me..... which baffles be at how this happened.

come on guys pull it together, getter done... blast out a solid 300 hp of reliable ponies, clean it up and shut everyone up.
2015-09-24 18:41:50
#67
Originally Posted by Dala
Should we instead focus on resolving the tune problem?

Both the fuel decel and general richness can be attributed to a faulty engine coolant temp sensor. Was the correct sensor used with the Nismotronic system? I'm talking about the 2-pin sensor, which vary greatly between VE-DE. Using the wrong sensor will cause you to either trick the ecu to believe its way too cold or way too hot.

The "Fuel cut ON" rpm table, along with the other fuel cut tables, are temperature dependant. It will trigger this cut at different rpms, depending on the engine coolant temperature.


There is also "ECT enrichment" If the ECT sensor is wrong, it will inject more fuel than it should.


Hmm..


ECT was solid from its display. A bit jumpy on startup, which I attributed to a loose connection on first start up.

Pulling up some of the logs tomorrow, glad you are here to share some input.
2015-09-24 19:46:04
#68
Well, I was going to defend one part of the build listed in the pile of complaints, but after seeing the pictures I can't do even that.

Unless Marsh Tuning is willing to call Shawn a liar, there is absolutely no other moral response than to get on your knees and beg for forgiveness. If you have an ounce of credibility, honor, ethics, or empathy you will feel terrible about this situation and do what ever is reasonable to get Shawn whole again. As a partner in a business, hiding behind the business name, or your partner, or absolving yourself of guilt by distancing yourself from the bad work in question is cowardly and despicable and serves only to ruin your personal reputation. Unless the main aspects of this dispute are being completely misrepresented by Shawn, it is clear that there were failures on all levels and the owners of the business (Mark and Jamie?) are each 100% responsible and culpable, regardless of who did what, who farmed out what, etc.
It is time to suck it up, and make it right. How we haven't heard a groveling apology and an offer straight off the bat of a 50% refund is appalling. Jamie offering to work on the tune is not even close to making this right. It is one small part in what should be a comprehensive solution.
I guess ethical treatment of customers is too much to ask? As usual, if we were dealing with ethical people in the first place, I guess this wouldn't happen.

I will pile on the business owner train. I also own my own service/install/modification business (IT related), and have run it for 11 years. I never take payment until the job is completed. I never take payment until the customer is happy. I never charge up front for parts. I never take payment if I haven't solved the customer's problem even if I've spent countless hours banging my head against it. No solution? No charge. If I "fix" a problem, take payment, and then the problem reoccurs, I will come back and fix it again, properly, for good; free of charge. Operating otherwise seems completely out of the question because if I were in the customer's shoes I would not expect to pay for work by someone who ultimately can't fix my problem, and leaves me with the same problem I started with.
Yes, this means I can't take on some jobs because they are too big/complicated/whatever for my business plan. I will tell the potential customer that I can't take on the job.

It is my assessment that those very few of you defending the work done, or how Marsh Tuning has handled this situation have no scruples. It is clear you have no moral compass. It seems to have missed you that Jamie Marsh himself seemingly admits this is a total clusterfuck in need of serious attention. Just because you'd have been okay with the result doesn't mean the job was done as requested and paid for. It's called fraud, no matter how you slice it or how poor of quality you yourself are willing to put up with. Since you probably are having a hard time understanding where I am coming from and what it might be like to be able to put yourself in someone else's shoes, please watch this video which might help explain what it is like to fail while possessing a soul.





Shawn summed it up very nicely here:
Originally Posted by Shawn
... you used a lazy, sloppy, unprofessional mechanic. I could have found one of those right here in Louisiana.
Last edited by BenFenner on 2015-09-24 at 20-16-15.
2015-09-24 19:50:37
#69
Originally Posted by Ben

Saying that, I have done several transactions with March tuning and never had an issue. Mark has always taken care of my parts needs and answering a shit load of questions.


Hi Ben! haha. I knew there were other dirty truckers here lol

That's what has be confused as well - tehy did well with a few small orders for me as well...just head scratching.
2015-09-24 19:58:26
#70
Originally Posted by BenFenner
Well, I was going to defend one part of the build listed in the pile of complaints, but after seeing the pictures I can't do even that.

Unless Marsh Tuning is willing to call Shawn a liar, there is absolutely no other moral response than to get on your knees and beg for forgiveness. If you have an ounce of credibility, honor, ethics, or empathy you will feel terrible about this situation and do what ever is reasonable to get Shawn whole again. As a partner in a business, hiding behind the business name, or your partner, or absolving yourself of guilt by distancing yourself from the bad work in question is cowardly and despicable and serves only to ruin your personal reputation. Unless the main aspects of this dispute are being completely misrepresented by Shawn, it is clear that there were failures on all levels and the owners of the business (Mark and Jamie?) are each 100% responsible and culpable, regardless of who did what, who farmed out what, etc.
It is time to suck it up, and make it right. How we haven't heard a groveling apology and an offer straight off the bat of a 50% refund is appalling. Jamie offering to work on the tune is not even close to making this right. It is one small part in what should be a comprehensive solution.
I guess ethical treatment of customers is too much to ask? As usual, if we were dealing with ethical people in the first place, I guess this wouldn't happen.

I will pile on the business owner train. I also own my own service/install/modification business (IT related), and have run it for 11 years. I never take payment until the job is completed. I never take payment until the customer is happy. I never charge up front for parts. I never take payment if I haven't solved the customer's problem even if I've spent countless hours banging my head against it. No solution? No charge. Operating otherwise seems completely out of the question because if I were in the customer's shoes I would not expect to pay for work by someone who ultimately can't fix my problem, and leaves me with the same problem I started with.
Yes, this means I can't take on some jobs because they are too big/complicated/whatever for my business plan. I will tell the potential customer that I can't take on the job.

It is my assessment that those of you defending the work done, or how Marsh Tuning has handled this situation have no scruples. It is clear you have no moral compass. It seems to have missed you that Jamie Marsh himself seemingly admits this is a total clusterfuck in need of serious attention. Since you probably are having a hard time understanding where I am coming from and what it might be like to be able to put yourself in someone else's shoes, please watch this video which might help explain what it is like to fail while possessing a soul.





Shawn summed it up very nicely here:
Originally Posted by Shawn
... you used a lazy, sloppy, unprofessional mechanic. I could have found one of those right here in Louisiana.


I agree with one point and disagree with a few.

You, yourself are missing many points. My view of the build is invalid.

The only point that matters is the customer is not happy, period.
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